Customer Help
We are here to assist.
Common purchase queries answered
Orders and Shipping
Once we receive your order, we will contact you to schedule your delivery. It should take anywhere from 2 to 7 days to deliver your order.
You may create an account during the check out stage after you purchase your product.
Once you have created an account, you may log in and change your shipping address, or you can contact us at (786) 340-6754
You can track your order by logging into your account.
We will keep your information on file until you receive your order in good condition. This process typically takes 2 to 14 days.
Yes, we are required to charge sales tax.
We only ship within the USA.
Most of our furniture are full assembled, although beds require a simple assembly, there may be more than one package being shipped.
If you need to swap an item
Returns and Exchanges
For our returns policy, please visit https://furnituremodern.com/returns
If you received a wrong item, please contact us immediately at 1 (786) 340-6754
If you received your item damaged, please contact us immediately at 1 (786) 340-6754 or email us at hello@furnituremodern.com
Please contact us for an
Our customer support team is ready to assist you via phone at (786) 340-6754, or via email at hello@furnituremodern.com
If you entered a wrong shipping address, contact us immediately at (786) 340-6754, or email us at hello@furnituremodern.com
Yes, you may change or cancel an order if you created an account, as long as it has not shipped. For further information, please contact us at (786) 340-6754
Yes, you may pre-order an item, but there may be extended lead times.